Community Stories

Funeral Cover Community Stories | Real Families

Every policy has a story. These are the families who trusted Ubuntu Life when it mattered most. Ready to protect your family? View our plans.

60,000+
Families Protected
R500M+
In Claims Paid
48-72hrs
Average Payout
98%
Claim Approval
Featured Story

Funeral Policy Success: The Ndlovu Family, Soweto

The Ndlovu Family
Soweto, Gauteng • March 2024

When Mr. Ndlovu passed away unexpectedly in March 2024, his wife Thembi was left with three children and mounting expenses. She called Ubuntu Life at 7am on a Monday. By Wednesday afternoon, R30,000 was in her bank account.

I didn't know how I was going to feed my children, let alone plan a funeral. Ubuntu Life gave us our dignity back. My husband had a beautiful send-off, and I had money left to keep the household going.

— Thembi Ndlovu
Plan
Advanced Family
Payout
R30,000
Time
48 Hours
More Stories

Families Who Trust Our Funeral Insurance

Every claim tells a story of a family supported during their most difficult time.

Grace Mokoena
Johannesburg, Gauteng

Grace lost her mother after a brief illness. As the eldest daughter, the responsibility of the funeral fell on her shoulders. She filed her claim with Ubuntu Life and within 2 days, R25,000 was paid out on her Advanced Family plan.

"My mother always worried about being a burden. Thanks to Ubuntu Life, she never was."

Plan
Advanced Family
Payout
R25,000
Time
2 Days
David & Sarah van der Merwe
Cape Town, Western Cape

David and Sarah lost their adult son in a car accident on the N1. The shock was devastating. Ubuntu Life processed their Advanced Family plan claim within 36 hours, paying out R30,000 so they could focus on grieving, not finances.

"In our darkest hour, Ubuntu Life was a light. They handled everything with such care."

Plan
Advanced Family
Payout
R30,000
Time
36 Hours
The Zulu Family
Durban, KwaZulu-Natal

When their beloved grandmother passed at 87, the Zulu family were devastated. Their Ubuntu Life Advanced Pensioner plan paid out R26,000 within 48 hours, covering the full funeral costs and ensuring Gogo received the dignified farewell she deserved.

"They paid out so quickly. It meant we could focus on honouring our gogo."

Plan
Advanced Pensioner
Payout
R26,000
Time
48 Hours
Palesa Motaung
Bloemfontein, Free State

Palesa, a single mother of two, lost her younger sister suddenly. She had added her sister to her Advanced Family policy just 8 months earlier. Ubuntu Life paid out R25,000 within days, covering the funeral and helping the family through the hardest time.

"I added my sister to my policy just 8 months before. That decision saved our family."

Plan
Advanced Family
Payout
R25,000
Time
3 Days
Sibusiso Nkosi
Pretoria, Gauteng

Sibusiso lost his father, the family patriarch, after a long illness. His Advanced Pensioner plan paid out R13,000 for the funeral, covering all costs and giving the family peace of mind during an incredibly difficult time.

"The full payout meant we could give my father the send-off he deserved."

Plan
Advanced Pensioner
Payout
R13,000
Time
3 Days
Amina Patel
Pietermaritzburg, KwaZulu-Natal

When Amina lost her husband unexpectedly, she was left to care for their four children alone. Her Ubuntu Life Advanced Family plan ensured she didn't have to worry about funeral costs. The claim was processed and paid within 48 hours.

"Within 48 hours, the money was there. No fighting, no delays. Just compassion and action."

Plan
Advanced Family
Payout
R30,000
Time
48 Hours
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