Our Story

About Ubuntu Life | Affordable Funeral Cover Since 2020

More than insurance—we're a community built on the ancient African philosophy of Ubuntu: "I am because we are."

The Ubuntu Philosophy

What Does Ubuntu Mean?

"Ubuntu" is an ancient African word meaning "I am because we are." It speaks to the interconnectedness of all people—the belief that we are all part of a greater whole, and that our humanity is tied to how we treat one another.

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"A person with Ubuntu is open and available to others, affirming of others, does not feel threatened that others are able and good, for he or she has a proper self-assurance that comes from knowing that he or she belongs in a greater whole."

— Archbishop Desmond Tutu

At Ubuntu Life, this philosophy isn't just our name—it's our foundation. Every decision we make, every policy we design, and every claim we process is guided by Ubuntu. We believe that protecting families is about more than money—it's about dignity, compassion, and community.

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African Heritage

Rooted in the timeless wisdom of African philosophy

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Community First

We believe in the power of togetherness

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Compassion Always

Treating every family with dignity and respect

Ubuntu Life team members providing funeral cover support to South African families

2020Est.

How We Started

Our Funeral Insurance Journey

Ubuntu Life was founded in 2020 with a simple but powerful mission: to provide affordable, dignified funeral cover to every South African family—especially those who have been overlooked by traditional insurers.

We saw a gap in the market. Too many families were paying high premiums for poor service. Too many claims were taking weeks or months to process. Too many people felt like just another policy number.

We knew there had to be a better way. So we built Ubuntu Life from the ground up, leveraging technology to reduce costs, streamline claims, and put the customer experience first. Today, we're proud to serve over 60,000 families across South Africa. Explore our funeral cover plans starting from just R60/month.

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Our Funeral Cover Mission

Make funeral cover accessible to every South African family

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Our Funeral Policy Vision

To be the most trusted and caring insurance provider in Africa

Our Impact

Funeral Cover Impact in Numbers

Every number represents a family we've helped, a claim we've paid, a community we've served.

60,000+

Families Protected

South African families trust Ubuntu Life with their peace of mind

200+

Agents Nationwide

Local representatives in communities across all 9 provinces

R500M+

Claims Paid

Funds delivered to families when they needed it most

48-72h

Average Claim Time

Fast claims processing because we know you can't wait

What We Stand For

Our Funeral Insurance Values

These principles guide every decision we make and every interaction we have.

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Compassion

We lead with empathy and understanding. When you're going through the hardest time in your life, we treat you with the care and respect you deserve.

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Integrity

We do what we say we'll do. No hidden fees, no fine print surprises, no looking for excuses to deny claims. Honest, transparent, always.

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Speed

When you need us most, we move fast. Claims processed in 48-72 hours because we understand that delays cause real hardship for families.

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Innovation

We embrace technology to make insurance simpler, faster, and more accessible. Our app puts control in your hands.

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Community

We're building more than a business—we're building a community. When you join Ubuntu Life, you become part of something bigger.

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Accessibility

Every South African deserves access to quality funeral cover. We design our plans to be affordable and inclusive for all.

Our History

The Ubuntu Life Timeline

From humble beginnings to becoming one of South Africa's fastest-growing funeral cover providers.

2020

The Beginning

Ubuntu Life was founded with a vision to transform funeral insurance in South Africa. We launched our first policies with a focus on fast claims and family-first service.

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2021

Mobile App Launch

We launched South Africa's first fully digital funeral cover app, allowing members to manage their policies, add family members, and submit claims from their phones.

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2022

Nationwide Expansion

Expanded our agent network to all 9 provinces. Introduced extended family cover options and launched our 24/7 multilingual customer support line.

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2023

50,000 Families Milestone

Reached the incredible milestone of 50,000 families protected. Launched enhanced digital services and expanded family coverage options.

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2024

Growing Stronger

Now serving over 60,000 families. Launched our premium plan with up to R30,000 cover and the ability to add up to 18 family members on a single policy.

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2025

The Future

Continuing to innovate and expand. Our goal: to be the most trusted insurance brand in Africa, protecting millions of families with Ubuntu spirit.

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Why Choose Us

Why We're the Best Funeral Cover Provider

We're not like other insurance companies. Here's why thousands of South Africans choose us.

Cover Your Whole Family

One affordable policy covers up to 18 family members — from your spouse and children to parents, in-laws, grandparents, and even extended family. No need for multiple policies.

48-72 Hour Claims

While other companies make you wait weeks, we process and pay claims within 48-72 hours. When you're grieving, the last thing you need is financial stress.

Cover Up to 18 Family Members

Parents, in-laws, children, grandparents, aunts, uncles—we understand South African families are big. One policy can protect everyone you love.

Award-Winning Mobile App

Manage your policy from anywhere. Add members, check payments, view documents, and even submit claims—all from your phone in minutes.

Real Human Support

When you call us, a real person answers. Our compassionate team speaks 11 languages and is available 24/7 to help with anything you need.

No Medical Tests Required

Just answer a few simple health questions. No invasive exams, no doctor visits, no waiting for results. Get covered quickly and easily.

Regulated & Backed

Trusted Funeral Insurance Partners & Regulation

Ubuntu Life is backed by strong financial partners and regulated by South Africa's financial authorities.

FSCA Regulated

Licensed and regulated by the Financial Sector Conduct Authority for your protection.

FSP 46772

EAP Financial Services (Pty) Ltd is an authorized financial services provider.

African Unity Life

All policies underwritten by African Unity Life Ltd (FSP No. 8447), a licensed insurer.

Get Affordable Funeral Cover Today

Experience the difference of insurance built on Ubuntu principles. Fast claims, whole-family cover, compassionate service—join 60,000+ families who trust us. Learn about our fast claims process that pays out in 48-72 hours.

✓ Up to 18 Family Members✓ 48-72 Hour Claims✓ From R60/month

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